30-Day Returns
We want you to be satisfied with your purchase. Most unused products may be returned within 30 days of purchase, provided they are in their original condition and packaging.
Items marked as final sale or clearance are not eligible for return.
Before Returning an Item
Please contact us before sending a return so we can confirm the return and provide any necessary instructions.
Email: dale.day@dctackle.ca
Please include your order number and the item(s) you would like to return.
Return Shipping
Unless an item was received damaged, defective or incorrect, return shipping costs are the responsibility of the customer.
Original shipping charges are non-refundable unless the return is the result of an error on our part.
Damaged or Incorrect Items
If your order arrives damaged or you receive an incorrect item, please contact us as soon as possible. Include your order number and, where possible, photographs of the item and packaging so we can help resolve the issue.
Refunds
Once an approved return has been received and inspected, the refund will be processed to the original payment method. Please allow additional time for your bank or payment provider to process the refund.
Questions About a Return
If you're unsure whether an item is eligible for return, contact us before sending it back: